The evolving role of IT managers in a hyper-converged digital world
In the digital enterprise, the strategic fusion of IT, operations technology [OT], audio-video [AV] with transformational technologies (Cloud, Internet of Things, AI, analytics, edge processing) leads to richer customer experiences, business acceleration, and operational agility. This fusion leads to new innovation and digital transformation of the organization.
This article highlights the new roles and expectations of IT in an age of digital transformation.